Returns & Exchanges
At Plate Crate, we want to ensure you have the best gear to elevate your game. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Ensure all items are in their original, unused condition with tags attached, and pack them securely in the original sports crate or a standard shipping box.
Print and Attach Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once received at our clubhouse, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing